• W.E.S.T Official offers Standard Delivery service to UK Mainland at £3.95 per order. The delivery time is usually 2-4 working days from dispatch date (not from order date).
  • For the security of your parcel and piece of mind we only use signed service. All deliveries require a signature and valid identification upon receipt. 
  • We aim to meet the delivery time but during busy periods (including sales) deliveries may take a little longer. Occasionally technical updates to our systems or force majeour events, such as extreme weather conditions, will mean that these delivery services are not available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.
  • W.E.S.T Official cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
  • Please note that our Signed For Mail service is not a fully tracked service. It only provides confirmation of delivery and signature from the receiver. Tracking number provided on dispatch will show no progress until the parcel is delivered. 
  • Certain W.E.S.T products are dispatched directly from the supplier. Any changes in delivery times or charges related to this will be stated in individual product descriptions. 
  • We are unable to redirect or cancel orders once items have been dispatched. If you no longer wish to keep your item, you can send it back to us in accordance with our Returns Policy.